Important information

frequently asked questions

Important information

  • The height of the guest must be at least 1.4 metres
  • Guests under 18 must be accompanied by an adult
  • The experience is open to wheelchair users and people with mild disabilities
  • No alcoholic beverages served to minors

Good to know

  • Ask in advance about vegetarian food and report any food allergies
  • Security staff may refuse to serve drunk guests on security reasons
  • Children are not allowed in the restaurant without adult supervision
  • Arrive at least 20 minutes before the announced event time
  • If you are late, your booking will be cancelled and no refund will be given
  • Remember to take your booking confirmation with you

What to take with you?

  • Dress according to weather
  • Remember that at 50 metres, the wind is a bit stronger and it can be a bit colder than on the ground.
  • By bringing your phones and cameras, you can take great photos and videos while enjoying a great dinner in the heights

Weather

  • Lifts are made and meals are served even in the rain
  • Liftings are delayed or cancelled in thunderstorms or when wind speeds exceed 13 m/s
  • Withdrawals may be cancelled or delayed due to weather conditions, even only shortly before the planned withdrawal.
  • If the withdrawal is cancelled, food and drinks will be served in the lounge and you will be given a full value gift voucher to book the experience at the next available time.

Size of groups

The maximum number of people in a group participating in a single lift is 22

Security

Dinner in the Sky® is a product developed by Events in the Sky with exclusivity and security as keywords. We want to offer our customers the most exclusive experiences in total safety. All our products meet the requirements of the German standard DIN 4112. The products are designed under the supervision of the Rheinland TÜV. This focus on safety is probably one of the reasons why Dinner in the Sky® is now operating in over 40 countries and has been officially licensed in the most demanding countries such as the USA, Canada, Australia, South Africa, etc.